What we collect, why, and the choices you have. Last updated September 29, 2026.
Roamer ("we", "us") is a collaborative trip-planning app. This policy explains what we collect, why, and the choices you have. Questions? Email info@theroamerapp.com.
Roamer can read a booking confirmation and fill in the details for you. This only happens when you choose to upload a document or photo for that purpose — it is never automatic, and nothing else you store in Roamer is processed this way.
When you use it, the file you upload is sent to Anthropic to extract the details (such as dates, times, locations and confirmation numbers) and return them to the app for you to review before saving. Anthropic processes the file to provide that result and does not use it to train their models. If you would rather not share a document, enter the details manually instead — every field autofill sets can be typed in by hand.
Explore is an optional part of a trip's map that suggests things to see and do near where you are going. When you open it, the app asks our own server for suggestions, and our server asks our partner Viator (a Tripadvisor company) for tours, attractions and tickets.
We send only what is needed to answer the question: your trip's location, your trip dates, and the destination name. If you use the search box in Explore, the words you type are sent too. We do not send your name, your email, your account, your device, or the notes, activities and messages you and your travel companions have written. Viator is not told who is asking.
The order suggestions appear in is set by Viator's own relevance ranking, which they tell us is influenced by their commercial arrangements. We do not re-order results to favour whichever pays us more.
If you tap through to a partner's listing, that link identifies Roamer as the referrer — not you — so that we may be paid a commission if you go on to book, at no extra cost to you. We are not told who booked what. Once you leave the app, that partner's own privacy policy governs what you do on their site.
To show what an expense in another currency came to, Roamer's server fetches the daily reference exchange rates published by the European Central Bank and other central banks, through the open-source Frankfurter service. Only the table of rates is requested; nothing about you or your trips is sent.
Some Roamer features are paid. Payments are handled entirely by the App Store or Google Play — we never see or store your payment details. To know which features your account has access to, we use RevenueCat, a purchase and subscription management service. RevenueCat receives the purchase events from Apple and Google along with an identifier for your Roamer account, and tells our app and our servers what you are entitled to.
We keep our own record of what a purchase unlocked, because app stores do not restore one-time purchases — without it, a Trip Pass you paid for could not follow you to a new device. If a purchase is refunded, we record that the entitlement was revoked; we do not delete the trip content you created with it.
We do not sell your personal information, and we do not use it for third-party advertising.
Trip content is visible to the people you invite to that trip. We use trusted service providers to operate the app — Supabase (database, storage and authentication), Resend (email), Apple and Google (push notifications, sign-in and payments), Sentry (crash and error reporting), Komoot's Photon and OpenFreeMap (place search and map tiles), RevenueCat (purchase and subscription management), Anthropic (only for the optional reservation autofill described above), and Viator (only to find the suggestions shown in Explore, described below) — who process data only to provide their service to us. We may disclose information if required by law.
We keep your information while your account is active. You can delete your account at any time in the app (Settings → Delete account), or by following these instructions. Deleting your account permanently removes your profile and the personal content associated with it, subject to limited backups and legal requirements.
Roamer is not directed to children under 13, and we do not knowingly collect their personal information.
We may update this policy; material changes will be reflected by the "last updated" date above.
Roamer — info@theroamerapp.com
