Delete your account and data

You can delete your Roamer account yourself in the app, or ask us to do it for you.

Option 1 — delete it in the app

  1. Open Roamer and go to Settings.
  2. Scroll to the bottom and tap Delete account.
  3. Confirm. Your account and the personal content associated with it are removed.

Option 2 — ask us by email

If you can no longer sign in, or would simply rather we did it, email us from the address on your account and we will delete your account and its data for you. Please include the email address you signed up with so we can identify the account.

Email info@theroamerapp.com

We aim to action deletion requests within 30 days and will confirm by email when it is done.

What gets deleted

Removed:

  • Your profile — name, email, profile photo and phone number
  • Your notes, expenses, chat messages and photos
  • Trips you created, and your membership of trips you joined
  • Your push-notification tokens and app preferences

Please note:

  • Content you shared into a trip with other people may remain visible to them where it forms part of that shared trip's history.
  • Limited copies may persist in encrypted backups for a short period, and we may retain records where the law requires it.
  • Deletion is permanent — an account cannot be restored once removed.

Questions

Email info@theroamerapp.com, or read our privacy policy.